Platform & Software Design

We define what the platform handles, what custom software delivers and how the two work together, decided before anything is built rather than while it is being built.

Two colleagues bend over a tall oak table where grey card rectangles lie arranged on a large sheet, one of them drawing a line with a pencil.
What we look at

From processes to an architecture that holds.

Processes before product catalogues

We start from your processes, not from product catalogues. For every building block we check whether HubSpot carries it as standard, whether an extension is enough, or whether custom software makes the difference.

Build vs. buy on clear criteria

We decide build vs. buy on lifetime cost, risk and differentiation. What sets you apart from competitors belongs in your own hands. What is standard stays standard, because every special case costs you in operation later.

An architecture built for agents

The result is an architecture built for agents from the outset: documented interfaces, clear data flows, and one leading system per data object.

What you receive

Four decisions, not a wish list.

Architecture blueprint

The target system landscape in one picture: platform, custom development, integrations and data flows.

Build vs. buy decisions

For each building block, a reasoned call on what stays standard and what becomes custom software, by cost, risk and differentiation.

Integration map

Which systems are connected, in which direction data flows and which system leads for each object.

Implementation roadmap

Sequence, dependencies and effort for each building block, ready for delivery in Build.

FAQ

Frequently asked questions about Platform & Software Design

What is Platform & Software Design?

The architecture step before implementation. Thorit defines which processes the platform carries as standard, where extensions are enough and where custom software makes the difference. The result is an architecture blueprint with reasoned build vs. buy decisions.

When is custom development worth it instead of standard?

When a process sets you apart from competitors, or when no standard product covers it. Everything else deliberately stays standard, because every custom build costs you operation, maintenance and upgrades over its lifetime.

Which platform do you build on?

Usually HubSpot as the central data and process platform, extended with custom software and portals where the standard ends. Thorit is a Diamond HubSpot Partner.

What is the concrete result?

Four building blocks: an architecture blueprint, reasoned build vs. buy decisions per component, an integration map and an implementation roadmap with sequence and effort.

What happens after that?

The architecture is the brief for Build: Agent-ready CRM Platform, custom software and integrations deliver exactly what was decided here.

Let’s work together

The first step towards an agent-native company.

In the NATIVE Assessment we develop a clear target picture and a business case that holds up, in four to eight weeks. Fixed price, no open-ended day rates.

David Schuh, CEO of Thorit
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