Managed HubSpot Platform

We run, maintain and develop your HubSpot platform, with a fixed point of contact and a live roadmap instead of a ticket queue and a project end date.

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What we look at

From go-live to a platform that keeps up.

The platform keeps moving

New requirements from the teams, HubSpot releases and changed processes feed into a live roadmap, prioritised by impact rather than by volume.

Data care is an operating task, not spring cleaning

Duplicates, outdated contacts and orphaned workflows are cleaned up continuously, so reporting and automation keep holding.

And we keep governance stable

Permissions, new users and integrations follow the rules from the setup, still in the third year, long after the project team has moved on.

What you receive

Four things a platform needs after go-live.

A fixed point of contact

A team that knows your platform, with defined response times instead of an anonymous queue.

Continuous development

Requirements and HubSpot releases are assessed, prioritised and delivered, on one roadmap.

Data care & hygiene

Duplicates, legacy records and orphaned workflows cleaned up continuously, not once a year.

Stable governance

Permissions, users and integrations keep following the rules, long after the project.

FAQ

Frequently asked questions about Managed HubSpot Platform

What does the managed service cover?

Operation, support, data care and further development of your HubSpot platform: a fixed team with defined response times, a live roadmap and regular reviews. Scope as agreed.

Do you also take over portals someone else set up?

Yes. Before handover there is an assessment of data model, workflows and integrations, so it is clear what holds, what needs cleaning up and what you can expect.

How is this different from HubSpot support?

HubSpot support answers product questions. We take responsibility for your platform: processes, data, integrations and further development, with context on your business rather than standard answers.

How flexible is the model?

Operate is one retainer with three scopes, Managed HubSpot Platform, Managed Custom Software and Managed AI Agents, each on one of three tiers: Essential for operations, security and releases, Performance for continuous optimisation and adoption KPIs, Autonomous for agent operations. You book the scopes and tiers you need, and the details are set in the offer.

Is training included?

Enablement and adoption run as their own service, AI Enablement & Academy, closely tied to operation so new features actually get used.

Case Studies

What comes after the plan.

See all Case Studies

Ricoh

+365 %

More conversions through CRM and content.

Dovista

68 %

Of all enquiries automated.

Other Operate services

Three more services in Operate

If Operate is not the right starting point for you, explore the other phases of the Agentic Growth Stack as well.

Explore Plan Services

Explore Build Services

Explore Automate Services

Managed Custom Software

Operation, maintenance and further development of your in-house software, including monitoring and security updates.

Managed AI Agents

What agents do is measured: quality, cost and escalations in view, with clear handovers to people.

AI Enablement & Academy

So the system actually gets used: training, enablement and measured adoption instead of dead records in the CRM.

first step

The first step towards an agent-native company.

In the NATIVE Assessment we develop a clear target picture and a business case that holds up, in four to eight weeks. Fixed price, no open-ended day rates.

Smiling man in a dark blue suit in a bright office.

Rather talk first?

We get back to you personally.

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