Agentic AI & CRM consulting for enterprise and upper mid-market
We turn enterprises agent-native.
Thorit plans, builds and runs the Agentic Growth Stack: AI agents, CRM and custom software and portals that automate marketing, sales and service measurably.
Agents pay off when these three are in place.
Scattered data, a platform the team works around, and nobody owning it after go-live. Clear these three and an agent has everything it needs. That is usually the whole distance between a pilot and a payback.
The same customer exists five times: in the sales CRM, in the service system, in the subsidiary's instance, in a price list, in a portal nobody maintains. Every quote uses whichever number was closest to hand.
Two years after go-live the dealer still emails a spreadsheet and the field technician still phones the office. Not stubbornness: no interface was ever built for their role. Work outside the system cannot be measured, or handed to an agent.
The project closed, the admin changed roles, and the business case was never opened again. The team got a handover instead of training, and nobody managed the change. Nothing fails loudly: adoption drifts, data goes stale, and nobody measures what the platform returned.
One commercial platform. One version of the truth.
One CRM, one customer view, one set of processes, with ERP, CPQ, PIM and DAM connected to it instead of beside it.
Connected core systems
ERP, CPQ, PIM, DAM and CMS join through one integration standard, and stay observable.
One interface for every role
Dealers, customers, field service and inside sales each work in a screen built for their job.
- Interface LayerOne interface for every role, every channel Customer portalDealer portalConfiguratorSales cockpitField service appSelf-service
- AI LayerAgents take over the recurring work Campaign agentQuote agentService agentInsight agent
- Commercial BackboneOne CRM, one customer view, one process CRMMarketingSalesService
- Connected Core SystemsConnected through one integration standard, observable SAP ERPCPQPIMDAMCMS
Four phases, from the roadmap to agents in production
Most enterprise projects stall in the pilot, because the data, the platforms and the processes were never built for autonomy. So we work in four phases that build on each other: the Agentic Growth Stack. Each one ends in something usable rather than a presentation.
Plan
We establish where you stand, sharpen the goals and set a roadmap that fits your data, your processes and your organisation.
Explore Plan Services
Build
We build the platform: CRM, custom software and the data flows between them, properly integrated instead of side by side.
Explore Build Services
Operate
We embed operations, adoption and security in everyday work, so the platform is carried by the team after the rollout.
Explore Operate Services
Automate
Agents take over recurring work, monitored and measurable, with clear rules for governance and compliance.
Explore Automate Services
Every phase ends in something you can use.
Each phase ends in something the business can use: a target picture and a business case you can decide on, a platform in production, a process your team actually runs, and finally agents that run monitored and measured. The order comes from NATIVE, our framework for the transformation into an agent-native company. It scores six dimensions, and the weakest one sets the pace, so nothing gets built on ground that will not hold.
- Plan Readiness, target picture, roadmap
- Build CRM, software, data flows
- Operate Operations, adoption, security
- Automate Monitored, measurable agents
Leadership support through periods of change.
Certifications and partner status are the entry ticket, not the argument. What decides a programme this size is who stays accountable once it is in production.

What companies ask before they start with agents
Answers on services, working together and what agents actually require. If your question is missing, ask us directly.






